Careers

Fiscal Sponsorship Associate
Tuesday, February 16, 2021

Community Partners seeks a full time, hourly (non-exempt) Fiscal Sponsorship Associate. Reporting to the Senior Director of Application Development and Operations, this position provides high-level helpdesk and administrative support for the fiscal sponsorship program. The position involves a great deal of front-line customer service. The successful candidate will be incredibly personable, have an incredible amount of patience, particularly as it relates to explaining the same information multiple times a day. Additionally, the candidate will be able to operate independently while responding professionally and promptly to inquiries from our fiscally sponsored projects. Community Partners staff are working remotely during COVID-19; after re-opening, we will return to our ADA-accessible offices in downtown Los Angeles.

RESPONSIBILITIES

  • Front-line customer service for fiscally sponsored projects
  • Answer emails and phone calls related to applying for, orienting, and managing a fiscally sponsored project; human resources; accounts payable; accounts receivable; grants; contracts; insurance; etc.
  • Assist projects in navigating and training on AccuFund, Paylocity, Certify, Box, DocuSign, Network for Good, and Zendesk.
  • Collaborate with colleagues to provide clear, concise, communication to all projects.
  • Manage an online helpdesk through Zendesk. Act as the primary point of contact for projects. Assign, triage, and manage all tickets. Assist in managing the automations, tags, and implementation of Zendesk in collaboration with individual teams.
  • Create and maintain boilerplate correspondence.
  • Process and submit invoices and payment requests for limited fiscally sponsored projects.
  • Send monthly financial statements to limited fiscally sponsored projects.
  • Contribute to team efforts by accomplishing other duties as needed.

QUALIFICATIONS

  • Bachelor’s degree (or equivalent experience) with 2-4 years of relevant work experience is required.
  • Must have exceptional customer service and interpersonal skills. A professional demeanor in communicating with projects, staff members at all levels throughout the organization, and with others.
  • The successful candidate will demonstrate the following attributes: self-motivated, creative problem-solving skills, excellent verbal and written communication skills, an ability to give exceptional customer service when presented with challenging situations, a strong attention to detail, well organized and the ability to manage responsibilities independently.
  • Able to learn online applications quickly and troubleshoot online systems when needed.
  • Able to understand an issue and take initiative to develop and implement solutions.
  • Experience in customer service and documenting customer interactions in a CRM.
  • Proficiency with Word, Excel, and experience with web-based software required. Previous experience with Salesforce and Zendesk is a plus.
  • We welcome applications from people who consider themselves under-represented in the nonprofit sector even if they feel they meet only some of the qualifications.
  • Experience with or interest in supporting charitable projects.

PHYSICAL

The employee is regularly required to sit for extended periods of time, frequently required to walk and stand. The employee must also use their hands to operate office equipment and reach with hands and arms. Employee may occasionally climb, stoop, kneel or bend. Employee may occasionally lift and/or move up to 20 pounds. Reasonable accommodations may be made to enable individuals with special needs to perform essential job duties.

COMPENSATION

Salary range: $55,000 - $60,000 depending on experience

Benefits include paid holidays and vacation, a 403(b) plan (with employer match after two years), medical, dental, vision, flex spending, Metro pass, and a range of professional development opportunities. Community Partners has a 9/80 work week option under which employees may elect to work 80 hours in 9 days and take every other Friday off (after completion of introductory period).

APPLICATION

Interested applicants should send a cover letter and resume by clicking here. Resumes without cover letters will not be considered.

Community Partners® is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring

Program Associate
Thursday, February 11, 2021

Community Partners seeks a full time, hourly (non-exempt) Program Associate. Reporting to a Senior Manager, this position works in collaboration with team members on a range of activities. This position provides high-level administrative, events, and programmatic support for the planning, execution, and development of multiple intermediary programs. This is a grant-funded position, with an anticipated end date of February 2022. Contingent upon grant renewal, position duration may be extended.

Community Partners staff are working remotely during COVID-19; after re-opening, we will return to our ADA-accessible offices in downtown Los Angeles, and this role will be required to travel locally (across LA County) and provide on-site event support.

RESPONSIBILITIES

  • Provide programmatic, administrative, and events support on multiple intermediary initiative teams, including thought partnership for content development, documentation of processes and learning, and conducting issue area specific research and synthesizing findings
  • Develop and maintain relationships with cohorts of participants, provide logistical and administrative support to multiple learning groups, and provide coaching as needed
  • Develop and coordinate organizational systems and processes related to specific projects, including managing, updating, and migrating files and data
  • Oversee grantmaking processes and administration including co-developing grantmaking guidelines, providing technical assistance to applicants, reviewing proposals and budgets, conducting site visits, tracking grant agreements and reports
  • Comfortably utilize Zoom and other digital platforms to host virtual, interactive convenings and team meetings
  • Organize and schedule meetings and appointments for internal colleagues and external partners; high proficiency with calendar protocols required
  • Enter, compile, and analyze registration and participation data, including manually adjusting, formatting, and cleaning data sets
  • Process and submit invoices and payment requests; file corresponding paperwork; update tracking documents
  • Compile and format content for projects including grant reports, timelines, and other documents
  • Track project timelines and remind internal and external colleagues about deadlines
  • Coordinate and prepare for peer learning convenings, workshops, trainings, and other events; when appropriate to meet in-person, research venues and manage the event specs including logistics and setup, catering, A/V, and materials.
  • Coordinate event registration and logistics, including ordering and sending out supplies; when appropriate to meet in-person, prepare, print, and collate materials such as badges, signage, handouts, evaluations, agendas, meeting materials etc.
  • When appropriate to meet in-person, travel across LA County to meetings, conferences, and other work-related events and be on-call during those events to ensure that logistics run smoothly and participants’ needs are me
  •  Represent Community Partners publicly and help extend our civic reach through strategic networking and relationship building
  • Contribute to team efforts by accomplishing other duties as needed 

QUALIFICATIONS

  • Bachelor’s degree (or equivalent experience) with at least 5 years of relevant work experience is required.
  • Graduate-level (or equivalent experience) research and writing skills preferred.
  • Must have excellent organizational skills, be highly attentive to detail, and have the ability to manage multiple projects simultaneously in a busy, fast-paced, and evolving team environment. A passion and proven track record for detail-oriented work is required.
  • Demonstrate exceptional interpersonal and communication skills with diverse audiences including staff members in all positions throughout the organization, as well as external stakeholders such as event participants, vendors, and funders.
  • Able to understand an issue and take initiative to develop and implement solutions
  • Experience in planning, executing, and evaluating high-quality events.
  • Experience working on simultaneous projects with different teams and team leads preferred.
  • Familiarity with the landscape of LA’s nonprofit, philanthropic, and government sectors preferred.
  • Proficiency in MS Office and multiple online platforms required.
  • When safe to do so, ability to travel throughout Los Angeles County required.
  • We welcome applications from people who consider themselves under-represented in the nonprofit sector even if they feel they meet only some of the qualifications.
  • Experience with research project design and proficiency in writing literature reviews and annotated bibliographies a plus.
  • Experience with or interest in creative thinking frameworks, complexity theory, and anti-racist practices a plus 

PHYSICAL

The employee is regularly required to sit for extended periods of time, frequently required to walk and stand. The employee must also use their hands to operate office equipment and reach with hands and arms. Employee may occasionally climb, stoop, kneel or bend. Employee may occasionally lift and/or move up to 20 pounds. Reasonable accommodations may be made to enable individuals with special needs to perform essential job duties.

COMPENSATION

Salary range: $55,000 - $60,000 depending on experience

Benefits include paid holidays and vacation, a 403(b) plan (with employer match after two years), medical, dental, vision, flex spending, Metro pass, and a range of professional development opportunities. Community Partners has a 9/80 work week option under which employees may elect to work 80 hours in 9 days and take every other Friday off (after completion of introductory period).

Apply Here

Community Partners® is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

Benefits Coordinator
Thursday, December 10, 2020

Community Partners seeks a full-time benefits coordinator. Reporting to the human resources manager, this position will support the manager in the day-to-day functions of benefits administration, and needs of the Human Resources team as a whole.

RESPONSIBILITIES

  • Provide new employees with an explanation of benefits and instruct them on enrollment and fulfillment procedures
  • Assist employees with enrolling in medical, dental and vision insurance plans
  • Resolve employee issues with insurance providers and other benefits administrators
  • Pay, reconcile monthly insurance invoice
  • Consult with employees about eligibility and other issues
  • Assist in monthly administration of 403(b) retirement plan
  • Assist HR manager with Company wide open enrollment for 300 + benefits eligible employees
  • Administrate COBRA, LOAs, FMLA usage and other issues as required by our in-house regulations and legal requirements
  • Review Bi-weekly payroll deductions
  • Provide ongoing support for benefits and HR team
  • Other duties as assigned.

QUALIFICATIONS

  • Associate Degree in Business, Human Resources or related field preferred (or equivalent work experience) required.
  • Minimum 3 years' experience in HR with benefits experience.
  • Familiarity with payroll and benefits software systems.
  • Must have excellent organizational and interpersonal skill, be highly attentive to detail, and be able to manage multiple projects simultaneously.
  • Ability to work well in a team environment and maintain a high degree of confidentiality due to the nature of the position.
  • Excellent client service and interpersonal skills and professional demeanor in communicating with staff members at all levels throughout the institution, as well as with vendors and others.

COMPENSATION

Salary $47,000.00 - $55, 000.00 Depending on experience with benefit administration

Benefits include paid holidays and vacation, a 403(b) plan with employer match, medical, dental, vision, flex spending, Metro pass, and a range of professional development opportunities. Community Partners has a 9/80 work week option under which employees may elect to work 80 hours in 9 days and take every other Friday off (after completion of introductory period).

APPLICATION

Interested applicants should send a cover letter and resume by clicking here.

Community Partners® is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.